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Contact Center Solutions that Deliver Better Customer Experiences

Enghouse Interactive's broad portfolio of product capabilities enables your organization to get the most out of your call center
About Us
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What We Do
We deliver a broad range of call center solutions designed to deliver winning customer experiences (CX). Enghouse Interactive helps transform the call center from a cost center to a powerful growth engine.
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What sets us apart
With over 35 years of experience in the Contact Center Industry, Enghouse Interactive offers two hallmark points of difference - Reliability and Choice
Across the organization, we do what we say and finish what we start. We are committed to continually evolving our solutions to deliver the advanced capabilities that our customers need while ensuring we consistently honor all our financial commitments.
Flexibility and choice
By offering Cloud, On-Premise, or Hybrid deployments, we ensure that our customers can use the approach that best meets their needs, with the ability to seamlessly transition from one platform to another on their timelines. Enghouse Interactive simplifies the advanced integrations customers want by leveraging a broad range of technologies based on open standards.
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Enghouse Interactive works with most industry verticals. Explore some featured industry-specific solutions.
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Jun 2, 2023 | By Hellen Billingham

Like all parts of the business, the contact center needs to play its part in meeting sustainability objectives. Here are 3 ways that technology can make greener, more sustainable contact centers.

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May 26, 2023 | By Hellen Billingham

Every organization should understand the benefits of IoT in customer service, from improving CX and increasing efficiency.

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May 18, 2023 | By Helen Billingham

In essence a CCaaS solution enables organizations to handle all customer interactions through a single, cloud-based platform. Typically, it supports communication through a range of channels such as voice, chat, SMS, email, social media, and other media, such as video.

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Latest From Enghouse Interactive
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Press Releases
Enghouse Systems Acquires SaaS Provider VoicePort
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Press Releases
Enghouse Systems Acquires Competella AB, expands Enghouse Interactive CX portfolio with additional Teams capabilities in Northern Europe
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Press Releases
IntelePeer and Enghouse Interactive Collaborate to Create Automated COVID-19 Vaccination Scheduling Solution for Rural Areas
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