Capex Limitations versus Opex Flexibility
Public Sector communications and collaboration requirements have always been dynamic. It’s just been difficult to justify adding more technology when cost are an impediment. Yet, new digital and cloud-based technologies can help reduce the need for capital budgets, reduce maintenance and upgrade expenses and ensure there are no surprises with product obsolescence, upgrade issues and downtime, system failures, or major outages. As an added benefit, business continuity capabilities are embedded in cloud-based services, which ensures that public sector organizations can communicate whenever they need to, regardless of the situation at hand.
Public Sector organizations that continuously look forward will be able to establish and maintain higher levels of responsiveness, improve communications and collaboration – both internally and with citizens – while benefiting from the increased flexibility that digital technology provides them. It’s a win for all.