Lessons Learned from Moving to the Cloud


Webinar featuring Art Schoeller of FORRESTER RESEARCH



Cloud based services are all the rage. But, there are key considerations to keep in mind when considering a move to the cloud. Hear from experienced industry insiders as to what to do, and just importantly what not to do… so that your migration is simple, cost-effective and delivers what you expect it to.  

By looking at real world scenarios you will …

  •  Understand the biggest business drivers for the cloud 
  •  Learn about recent contact center migrations and see if expectations and goals were met
  • Understand surprises/challenges that arose, and how they were overcome
  • Get recommendations on how to move to the cloud 
  • Hear from our experts on important marketplace trends to keep in mind 

Watch the Replay

Meet Your Presenters 

John Cray

VP Product Development, Enghouse Interactive 

Art Schoeller

Vice President, Principal Analyst, Forrester Research

1-833-ENG-INTv (1 -833-364-4688 )

About Enghouse Interactive 

We are the world’s most reliable contact center technology provider. Our global brand is built on our track-record of consistently honoring our commitments – to our customers, our staff and our shareholders.  

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENHG), is a leading global provider of contact center software and service solutions that deliver enhanced customer service and transform the contact center from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.  

Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.

Email: ei.cloud@enghouse.com