Reliable. Resilient and Agile.
Enghouse CCaaP enables global telecommunications services and technology providers to white label a fully customizable contact center as a service offering as their own, with robust and highly-flexible multi-tenant architecture.
Enghouse CCaaP is a comprehensive contact center solution and offers a wide range of options including ACD, IVR, CRM integrations, predictive dialing, chatbots, video calling, advanced recording, reporting, quality management and tenant-specific administrative tools.
In continuous use for over a decade by some of the world’s largest service providers, it reliably provides advanced contact center capabilities to the highest number of seats globally.