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Enghouse Systems Limited Acquires Competella AB

Contact Center Software Provider Focused In The Scandinavian And Switzerland Markets

Markham, Ontario; Stockholm, Sweden – June 23, 2022 – Enghouse Systems Limited (TSX:ENGH)
announced today it has acquired Competella AB, a provider of a SaaS and On-Premise contact
center and attendant console solutions based in Stockholm, Sweden.

Competella offers a complete contact center platform created to enhance the offerings of
Microsoft Teams. The Competella Communication Suite includes solutions for contact centers and
attendants and is fully integrated with Microsoft Teams. Contact center agents and switchboard
attendants acquire access to a rich array of tools, including directory search, presence, calendar,
email and IM, along with fully integrated queuing and media control. A principal offering of
Competella is an operator console that can be expanded into contact centers. The Competella
Communication Suite is sold through a professional network of cloud partners and system

“Competella offers an easy to deploy cloud-based contact center solution that works effectively in Microsoft Teams,” said Steve Sadler, Chairman & CEO of Enghouse. “Competella is a great fit
for us as we have both operated in Sweden for a long time. We are very pleased to welcome
Competella’s customers, employees and partners to Enghouse.”

About Enghouse

Enghouse is a Canadian publicly traded company (TSX:ENGH) that provides enterprise software
solutions focusing on contact centers, video communications, healthcare, telecommunications,
public safety and the transit market. Enghouse has a two-pronged growth strategy that focuses on
internal growth and acquisitions, which are funded through operating cash flows. The company
has no external debt financing and is organized around two business segments: the Interactive
Management Group and the Asset Management Group. Further information about Enghouse may
be obtained from the company’s website at

About Competella

Founded in 2009, Competella offers a complete platform built on Microsoft Teams. The
Competella Communication Suite includes solutions for Contact Centers and Attendants as well as
complementary Office User add-ons. Over 700 companies in the public and private sectors
primarily in Scandinavia and Switzerland have deployed the Competella products. For more
information, log on to

Information contact
Sam Anidjar
Vice President, Corporate Development
Enghouse Systems Limited

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