Mitigating Risk in your Microsoft Teams Contact Center Migration
Key Considerations To Keep In Mind
With Teams adoption fast outpacing all other UC and collaboration platforms, more and more businesses are seriously considering its feasibility for their own needs.
If you’re one of them, DON’T leave your Contact Center behind! A Teams environment can add huge benefits to your Contact Center, while also enhancing communications and collaboration across the rest of your business.
So, it’s worth exploring.
Enghouse Interactive has deployed more Contact Centers on Microsoft platforms (OCS, Lync, Skype for Business, and now Teams) than any other Contact Center solution provider, and has the hard-won experience to recommend how best to proceed.
Download our complimentary eBook to learn where to focus your attention when enabling your Contact Center with Teams.
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About Enghouse Interactive
We are the world’s most reliable contact center technology provider. Our global brand is built on our track-record of consistently honoring our commitments – to our customers, our staff and our shareholders.
Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact center software and service solutions that deliver enhanced customer service and transform the contact center from a cost center into a powerful growth engine. Our Practices and Solutions enable businesses to leverage meaningful, daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value, profitably.
Globally, Enghouse Interactive’s divisions support over 10,000 customers across 100+ countries, respecting local regulatory requirements, and supports any telephony technology, whether deployed on premises or in the Cloud, ensuring that our customers can be reached by their customers – anytime, anywhere, and via any channel.