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Customer Support Agent

Customer Support

Delivering service excellence
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Support Contacts

Enghouse Interactive ensures that customer projects are maintained, and supported by its Customer Support group, with an unrelenting commitment to delivering service excellence, at every stage.

CCE

(Contact Center Enterprise)
Select Option 1

Tel: +1 800 788 9730 Email: support@Enghouse.com

CP IVR

Select Option 2

Tel: +1 800 788 9730 Email: scpsupport@Enghouse.com

Proteus
CTI-Connect, IVRDT

(Envox)
Select Option 4

Tel: +1 800 788 9730 Email: envoxsupport@Enghouse.com

Enghouse Cloud

(CCaaS, CCSP, etc)
Select Option 5

Tel: +1 800 788 9730 Email: na.ccspsupport@Enghouse.com

SmartDial

(IAT – CTImpact, CTCenter)
Select Option 6

Tel: +1 800 788 9730 Email: smartdial.support@Enghouse.com

CC

(Communications Center)
Select Option 1

Tel: +1 800-513-2810 Email: usa.support@Enghouse.com

QMS

(Quality Management Suite)
Select Option 2

Tel: +1 800-513-2810 Email: support@Telrex.com

Arc Console

Select Option 3

Tel: +1 800-513-2810 Email: support@Arcsolutions.com

Enghouse Intuition Advanced Console

(EIAC, or Datapulse)
Select Option 4

Tel: +1 800-513-2810 Email: support@Datapulse.com

Survox Products

Select Option 5

Tel: +1 800-513-2810 Email: survox.support@Enghouse.com

Vidyo Products

Select Option 1

Tel: +1 844-488-2227 Email: support@vidyocloud.com

Altitude Products
Customer & Partner Support Portals

To access the portals below please have your username and password available

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