Enghouse Interactive ensures that customer projects are maintained, and supported by its Customer Support group, with an unrelenting commitment to delivering service excellence, at every stage.
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Customer Support
Delivering service excellence
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Support Contacts
CCE
(Contact Center Enterprise)
Select Option 1
Tel: +1 800 788 9730 Email: support@Enghouse.com
CP IVR
Select Option 2
Tel: +1 800 788 9730 Email: scpsupport@Enghouse.com
Proteus
Select Option 3
Tel: +1 800 788 9730 Email: na.proteussupport@Enghouse.com
CTI-Connect, IVRDT
(Envox)
Select Option 4
Tel: +1 800 788 9730 Email: envoxsupport@Enghouse.com
Enghouse Cloud
(CCaaS, CCSP, etc)
Select Option 5
Tel: +1 800 788 9730 Email: na.ccspsupport@Enghouse.com
SmartDial
(IAT – CTImpact, CTCenter)
Select Option 6
Tel: +1 800 788 9730 Email: smartdial.support@Enghouse.com
CC
(Communications Center)
Select Option 1
Tel: +1 800-513-2810 Email: usa.support@Enghouse.com
QMS
(Quality Management Suite)
Select Option 2
Tel: +1 800-513-2810 Email: support@Telrex.com
Arc Console
Select Option 3
Tel: +1 800-513-2810 Email: support@Arcsolutions.com
Enghouse Intuition Advanced Console
(EIAC, or Datapulse)
Select Option 4
Tel: +1 800-513-2810 Email: support@Datapulse.com
Survox Products
Select Option 5
Tel: +1 800-513-2810 Email: survox.support@Enghouse.com
Vidyo Products
Select Option 1
Tel: +1 844-488-2227 Email: support@vidyocloud.com
Altitude Products
Select Option 7
Tel: +1 800-513-2810 Email: na.altitudesupport@Enghouse.com
VoicePort Products
CircPort Customer Support 585-305-6772 Chatterbox Customer Support: 514-459-0200, Opt. 1 Email: voiceport.support@enghouse.com
Customer & Partner Support Portals
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